Whats drive someone to share their knowledge? Indonesia virtual community case

Authors

  • Deki Satria Institut Teknologi dan Bisnis Bank Rakyat Indonesia

DOI:

https://doi.org/10.26594/register.v7i2.2142

Keywords:

community of practices, knowledge management, knowledge sharing, SEM-PLS, virtual community

Abstract

A virtual community is one form of Community of Practices that resides on the internet. This community consists of people who share problems or interests in specific topics. A lot of knowledge comes from this kind of community where the members shared their knowledge voluntarily. Knowledge itself is a valuable resource that gives the owner have an advantage. This research tried to observe what are the driver of this behavior. Knowing these variables could help the organization in defining knowledge sharing system functionality. The variables collected using PRISMA Systematic Literature Review (SLR) protocols, and the hypotheses tested using Partial Least Squares Structural Equation Modeling (PLS-SEM). From this research, we observed that self-efficacy and supporting others significantly influence someone to share their knowledge.

Author Biography

Deki Satria, Institut Teknologi dan Bisnis Bank Rakyat Indonesia

Department of Information Systems and Technology

References

[1] J. B. d. Silva, S. M. S. Bilessimo and I. N. d. Silva, "Collaborative virtual community to share class plans for STEAM education," in 2020 IEEE Global Engineering Education Conference (EDUCON), Porto, Portugal, 2020.

[2] H. Rheingold, The Virtual Community: Homesteading On The Electronic Frontier The Edge, The MIT Press, 2000.

[3] P. Kollock and M. Smith, Communities in Cyberspace, New York: Routledge, 1999.

[4] T. Wang, G. Yin, H. Wang, C. Yang and P. Zou, "Automatic Knowledge Sharing Across Communities: A Case Study on Android Issue Tracker and Stack Overflow," in 2015 IEEE Symposium on Service-Oriented System Engineering, San Francisco, CA, USA, 2015.

[5] C. Beer, "Chart of the Week The Rise of Online Communities," Global Web Index, 2020. [Online]. Available: https://blog.globalwebindex.com/chart-of-the-week/online-communities/.

[6] G. S. Erickson and H. N. Rothberg, "Knowledge assets in services across industries and across time," Investigaciones Europeas de Dirección y Economía de la Empresa, vol. 21, no. 2, pp. 58-64, 2015.

[7] D. Satria and S. A. Hendrawan, "Knowledge Sharing Driver in Virtual Community : A Systematic Review," BRITech (Jurnal Ilmiah Ilmu Komputer, Sains dan Teknologi Terapan), vol. 1, no. 1, pp. 7-15, 2019.

[8] Z. A. Al-Sai, R. Abdullah, M. H. Husin and S. M. Syed-Mohamad, "A Preliminary Systematic Performance on Critical Success Factors Categories for Big Data Analytics," International Journal of Engineering and Advanced Technology (IJEAT), vol. 9, no. 1, pp. 2320-2324, 2019.

[9] R. Neugebauer, P. Wickramaratne, C. Svob, C. H. McClintock, M. J. Gameroff, L. Miller and A. Conway, "Contribution of religion/spirituality and major depressive disorder to altruism," Journal of Affective Disorders, vol. 262, pp. 16-22, 2020.

[10] L. Kaewkitipong, C. C. Chen and P. Ractham, "A community-based approach to sharing knowledge before, during, and after crisis events: A case study from Thailand," Computers in Human Behavior, vol. 54, pp. 653-666, 2016.

[11] Z. Yan, T. Wang, Y. Chen and H. Zhang, "Knowledge sharing in online health communities: A social exchange theory perspective," Information & Management, vol. 53, no. 5, pp. 643-653, 2016.

[12] H.-L. Chen, H.-L. Fan and C.-C. Tsai, "The Role of Community Trust and Altruism in Knowledge Sharing: An Investigation of a Virtual Community of Teacher Professionals," Educational Technology & Society, vol. 17, no. 3, p. 168–179, 2014.

[13] D. W. McMillan and D. M. Chavis, "Sense of Community: A Definition and Theory," Journal of Community Psychology, vol. 14, pp. 6-23, 1986.

[14] R. Yilmaz, "Knowledge sharing behaviors in e-learning community: Exploring the role of academic self-efficacy and sense of community," Computers in Human Behavior, vol. 63, pp. 373-382, 2016.

[15] H. Changping and W. Li, "The Influencing Factors of Knowledge Sharing Behavior on College Students in Virtual Communities," in 2014 13th International Symposium on Distributed Computing and Applications to Business, Engineering and Science, Xi'an, China, 2014.

[16] A. Usoro, M. W. Sharratt, E. Tsui and S. Shekhar, "Trust as an antecedent to knowledge sharing in virtual communities of practice," Knowledge Management Research & Practice, p. 1–14, 2007.

[17] T. Jadin, T. Gnambs and B. Batinic, "Personality traits and knowledge sharing in online communities," Computers in Human Behavior, vol. 29, no. 1, pp. 210-216, 2013.

[18] D. Yuan, Z. Lin and R. Zhuo, "What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?," Computers in Human Behavior, vol. 63, pp. 68-74, 2016.

[19] A. Bandura, "Self-Efficacy," in Encyclopedia of human behavior, New York, 1994.

[20] H. Wang, T. Wang, G. Yin and C. Yang, "Linking Issue Tracker with Q&A Sites for Knowledge Sharing across Communities," IEEE Transactions on Services Computing, vol. 11, no. 5, pp. 782-795, 2015.

[21] A. Guimar˜aes, A. P. C. d. Silva and J. Almeida, "On the Dynamics of Topic-Based Communites in Online Knowledge-Sharing Networks," in 2015 Second European Network Intelligence Conference, Karlskrona, Sweden, 2015, 2015.

[22] H. Alali and J. Salim, "Virtual Communities of Practice Success Model to Support Knowledge Sharing behaviour in Healthcare Sector," Procedia Technology, vol. 11, pp. 176-183, 2013.

[23] R. Abdullah, S. Abdullah and M. Tee, "Web-based knowledge management model for managing and sharing green knowledge of software development in community of practice," in 2014 8th. Malaysian Software Engineering Conference (MySEC), Langkawi, Malaysia, 2014.

[24] L. Law and N. Fong, "Applying partial least squares structural equation modeling (PLS-SEM) in an investigation of undergraduate students’ learning transfer of academic English," Journal of English for Academic Purposes, vol. 46, 2020.

[25] A. Leguina, "A primer on partial least squares structural equation modeling (PLS-SEM)," International Journal of Research & Method in Education, vol. 38, no. 2, pp. 220-221, 2015.

[26] J. F. Hair, B. J. Babin, R. E. Anderson and W. C. Black, Multivariate Data Analysi, Cengage India, 2018.

[27] T. Raykov, "Estimation of Composite Reliability for Congeneric Measures," Applied Psychological Measurement, vol. 21, no. 2, 1997.

[28] S. R. Colwell, "The Composite Reliability Calculator User’s Guide," 2016.

[29] G. Anuraga, E. Sulistiyawan and S. Munadhiroh, "Structural Equation Modeling – Partial Least Square untuk Pemodelan Indeks Pembangunan Kesehatan Masyarakat (IPKM) di Jawa Timur," in Seminar Nasional Matematika dan Aplikasinya, Surabaya, 2017.

[30] J. F. Hair, B. Black, B. J. Babin and R. E. Anderson, Multivariate Data Analysis, Pearson Education, 2010.

[31] R. Bevans, "An introduction to t-tests," Scribbr, 2020. [Online]. Available: https://www.scribbr.com/statistics/t-test/.

[32] M.-H. Hsu, T. L. Ju, C.-H. Yen and C.-M. Chang, "Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations," International Journal of Human-Computer Studies, vol. 65, no. 2, 2007.

[33] L. J. Slikkerveer, "Gotong Royong: An Indigenous Institution of Communality and Mutual Assistance in Indonesia," in Integrated Community-Managed Development, Cham, 2019.

Downloads

Published

2021-05-04

How to Cite

[1]
D. Satria, “Whats drive someone to share their knowledge? Indonesia virtual community case”, regist. j. ilm. teknol. sist. inf., vol. 7, no. 2, pp. 164–172, May 2021.

Issue

Vol. 7 No. 2 (2021): July

Section

Article

License


Please find the rights and licenses in Register: Jurnal Ilmiah Teknologi Sistem Informasi. By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.

1. License

The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

2. Author(s)' Warranties

The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).

3. User/Public Rights

Register's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Register permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Register on distributing works in the journal and other media of publications. Unless otherwise stated, the authors are public entities as soon as their articles got published.

4. Rights of Authors

Authors retain all their rights to the published works, such as (but not limited to) the following rights;

Copyright and other proprietary rights relating to the article, such as patent rights,
The right to use the substance of the article in own future works, including lectures and books,
The right to reproduce the article for own purposes,
The right to self-archive the article (please read out deposit policy),
The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Register: Jurnal Ilmiah Teknologi Sistem Informasi).
5. Co-Authorship

If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Register will not be held liable for anything that may arise due to the author(s) internal dispute. Register will only communicate with the corresponding author.

6. Royalties

Being an open accessed journal and disseminating articles for free under the Creative Commons license term mentioned, author(s) aware that Register entitles the author(s) to no royalties or other fees.

7. Miscellaneous

Register will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. Register's editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.